Customer Success Engineer (f/m/d) 100%

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Application information

Questions

Are you able to commute to the office on a regular basis? *
Do you have strong experience with Microsoft Teams, Azure Entra ID, and Microsoft 365? *
Can you diagnose and troubleshoot both SaaS and on-premises IT issues? *
Have you worked on AI integration in enterprise communication tools? *
Do you have 3+ years of enterprise-level technical support experience (L2/L3 preferred)? *
Do you have 3+ years of experience in project delivery or technical implementation? *
Are you professionally fluent in both German and English, both written and spoken? *
Do you hold Microsoft Azure, Teams, or M365 certifications? *
Have you worked with Verint VFC or similar platforms in a compliance/recording context? *
Do you have a background in Computer Science, Business Informatics, or related field? *