Founded in 2010, Luware is a leading SaaS provider specializing in innovative contact center and conversation recording solutions. Our Microsoft-certified solutions are designed to streamline customer interactions. We're committed to innovation and growth, fostering a culture that embraces agile methodologies and flexible work arrangements.
As a recognized leader in our space, we were recently honored as Microsoft Transformation & Innovation Partner of the Year 2025. We help enterprises transform how they engage with customers through seamless, secure communication solutions built on the Microsoft ecosystem.
We’re growing fast – and we’re hiring!
In this newly created role, with a high visibility, reporting to the Chief Sales Officer you will own and scale Luware’s most critical strategic relationship: our global partnership with Microsoft.
The role is singularly focused on maximizing the value of the Microsoft alliance, driving co-sell revenue, deepening product integrations, and unlocking new go-to-market opportunities across the Microsoft ecosystem.
You will serve as the primary interface between Luware and Microsoft, building trusted relationships across Microsoft’s sales, product, and partner organizations, while ensuring strong internal alignment across Luware’s commercial, product, and leadership teams.
For this exciting role, we are looking for a highly motivated and proactive individual based in the U.S. who is eager to work remotely and join us as soon as possible.
While we have an office in New York, candidates from the Seattle area are equally encouraged to apply, given Microsoft’s headquarters in Redmond.
Your responsibilities
Partnership Strategy & Execution
Own the global Microsoft partnership end to end, serving as Luware's primary relationship lead
Develop and execute comprehensive partnership plans aligned with Luware's revenue targets and product roadmap
Identify, enroll, and manage Microsoft GTM programs that maximize Luware's visibility and co-sell opportunities
Co-Sell & Revenue Enablement
Drive and enable co-sell engagement across regions, working closely with Microsoft field teams
Track progress of Microsoft-sourced and Microsoft-influenced leads, measuring pipeline contribution and closed revenue
Translate partnership activities into measurable business outcomes through structured programs and joint selling motions
Program & Operations Management
Manage all aspects of Microsoft Partner Center including deal registration, program incentives, funding applications, and specialization certifications
Ensure Luware maintains and advances relevant Microsoft competencies and designations
Monitor Microsoft program changes and proactively adapt strategies to capitalize on new opportunities
Relationship Development
Identify, build, and maintain relationships with key Microsoft personnel across sales, product, and partner organizations
Cultivate executive-level sponsorship within Microsoft to facilitate partnership goals and escalation paths
Represent Luware at Microsoft events, partner summits, and joint customer engagements
Cross-Functional Alignment
Work across sales, marketing, product, and customer success to ensure Microsoft partnership priorities are embedded in company operations
Collaborate with product teams to influence integration roadmaps and joint solution development
Provide market intelligence from Microsoft to inform Luware's strategic planning
What we are looking for
7+ years in technology sales, marketing, and/or partner management
Minimum 3 years directly managing Microsoft partnerships
Proven track record of driving measurable revenue through Microsoft co-sell programs and cloud marketplace
Deep understanding of Microsoft's partner programs, co-sell frameworks, and GTM motions
Experience with Teams Phone, Microsoft Azure, and the broader Microsoft communications ecosystem
Executive presence that commands credibility with senior stakeholders
Self-starter who thrives with autonomy while maintaining strong collaboration across teams
Genuine relationship builder who invests in long-term partnerships over transactional wins
Strategic thinking combined with operational rigor- you can set the vision and execute the details
Comfortable navigating ambiguity and driving results in a rapidly evolving environment
Exceptional communication and negotiation skills, with experience engaging C-level executives both internally and at Microsoft
Strong analytical skills with the ability to track, interpret, and report on partnership metrics
Familiarity with contact center or unified communications technologies preferred
Our offer
A fast-paced, international, and collaborative work environment
A challenging and diverse role with high autonomy
A motivating and supportive team culture where your ideas matter
Excellent opportunities for personal and professional growth
Regular team events and the chance to work from another Luware office for up to a month through our exchange program
You can look forward to a genuinely collegial, international environment with a fresh, dynamic, and open corporate culture. Let the Luware spirit convince you!
Do you feel inspired and ready to unleash your full potential? If so, upload your CV spontaneously for an initial review- we’re just a click away!
We are excited to get to know you!
We will only consider candidates who apply directly for this position. Applications or inquiries from recruitment agencies will not be processed. Thank you for your understanding.