Founded in 2010, Luware is a leading SaaS provider specializing in innovative contact center and conversation recording solutions. Our Microsoft-certified solutions are designed to streamline customer interactions. We're committed to innovation and growth, fostering a culture that embraces agile methodologies and flexible work arrangements.
We’re growing fast – and we’re hiring!
As Product Owner, you oversee end-to-end product development to ensure alignment with client needs and expectations. You are accountable for maximizing return on investment (ROI) and delivering measurable business value by continuously monitoring, analyzing, and optimizing product performance.
Your key responsibilities include defining the product vision, prioritizing and managing the product backlog, and shaping feature sets based on client requirements and strategic objectives.
For this exciting role based at our UK office in London City, we are looking for a highly motivated and proactive individual to join us as soon as possible, who is eager to collaborate with our team in Canada (within normal business hours) to create cutting-edge solutions.
Hybrid working is a given.
Your responsibilities
Ensure timely delivery of high-quality, fully functional products, features, and enhancements to market
Define, prioritize, and maintain a product backlog aligned with customer needs, stakeholder expectations, and product vision
Provide business and domain leadership as Scrum Product Owner, ensuring alignment between strategy and execution
Lead requirements engineering activities, including gathering, prioritizing, elaborating, planning, and validating requirements
Create and refine epics, features, user stories, and defect descriptions to support effective delivery
Act as the voice of the customer and primary source of requirements for the Scrum team, providing clarity on product goals and priorities
Manage and engage stakeholders (customers, partners, resellers, and internal teams), incorporating feedback into product evolution
Communicate progress, expectations, and outcomes to stakeholders, ensuring alignment and transparency
Collaborate with the Scrum team and Product Manager on release, sprint, and resource planning to maximize delivered value and quality
What we are looking for
Proven experience as a Product Owner or in Product Leadership, preferably in a Unified Communications or SaaS environment
Excellent communication skills across diverse stakeholders, from C-level executives to technical users and agents
Collaborative mindset with the ability to facilitate solution design within teams
Creative problem-solving and team-oriented approach
Broad business acumen with strong industry and market knowledge
Strong awareness of market trends and customer needs
Analytical, proactive, and forward-thinking mindset
High curiosity and creativity combined with structured, analytical thinking
Strong product and technology expertise
Deep understanding of the value and benefits delivered by products and services to customers
Ability to plan, delegate, and oversee work across development teams
Ensure execution in line with defined processes and best practices
Incorporate cross-functional needs and ideas into product development
Strong knowledge and hands-on experience with Scrum and Scrum@ Scale
Our offer
A fast-paced, international, and collaborative work environment
A challenging and diverse role with high autonomy
A motivating and supportive team culture where your ideas matter
Excellent opportunities for personal and professional growth
Regular team events and the chance to work from another Luware office for up to a month through our exchange program
You can look forward to a genuinely collegial, international environment with a fresh, dynamic, and open corporate culture. Let the Luware spirit convince you!
Do you feel inspired and ready to unleash your full potential? If so, upload your CV spontaneously for an initial review- we’re just a click away!
We are excited to get to know you!
We will only consider candidates who apply directly for this position. Applications or inquiries from recruitment agencies will not be processed.Thank you for your understanding.