Luware continues to grow! Founded in 2010, Luware is a leading SaaS provider specializing in innovative contact center and conversation recording solutions. Our Microsoft-certified solutions are designed to streamline customer interactions. We're committed to innovation and growth, fostering a culture that embraces agile methodologies and flexible work arrangements.
We are looking for as soon as possible or for January 2025 for a creative, self-managing person experienced person to join our product development team to drive innovative ideas. The position is based at our head office in Zurich.
Your Responsibilities:
- Collaborate with the product manager, product owners, engineering teams, and other stakeholders to understand user needs and business goals
- Conduct research, including interviews, surveys, and usability testing, to gather insights and to take informed design decisions.
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Create wireframes, mockups, prototypes, and high-fidelity designs using Figma as the primary design tool
- Develop and maintain design systems and guidelines to ensure consistency across the complete platform, with a focus on accessibility, from the configuration part to the main user interfaces of Nimbus agents
- Iterate on designs based on user feedback and data to continuously improve the user experience
- Stay up-to-date with industry trends and best practices in UX design and incorporate them into your work
- Act as the product owner for smaller and larger design or redesign efforts
Your skills:
- Bachelor’s degree or equivalent education in Design, Human-Computer Interaction, or a related field
- Proven experience as a UX Designer, with a strong portfolio showcasing your design process and solutions
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Proficiency in Figma and Adobe Suite, mainly Adobe Illustrator
- Strong understanding of user-centered design principles and methodologies
- Excellent communication and collaboration skills in a multinational environment
- Ability to work independently and manage multiple projects simultaneously
- Profound knowledge in accessibility (WCAG)
- Experience with front-end development (HTML, CSS, JavaScript/TypeScript) is a plus
Our Offer
- Challenging, interesting work in a varied field with a high level of personal responsibilit
- A dynamic, motivating working environment that leaves room for the realisation of your ideas and promotes your personal development
- Regular team events and the opportunity to work in one of the Luware offices for up to one month as part of our exchange programme
You can expect an extremely collegial, international environment and a fresh, dynamic, open corporate culture, let the Luware spirit convince you!
Do you feel addressed? Then upload your CV spontaneously for an initial review- we are just a click away!
We are looking forward to getting to know you.
We will only consider candidates who apply directly to us for this position. We do not process unsolicited applications or enquiries from recruitment agencies. Thank you for your understanding.
